December 12, 2020
Dear PMBIA members,
Normally at this time of year, we are preparing to release our full course schedule for the upcoming year. However, we can all appreciate that 2020 was not a usual year. As such, we would like to update everyone on what they can expect in regards to course schedule releases and new registration procedures for 2021.
The impact of the COVID-19 pandemic in 2020 caused many scheduled courses to be canceled or have dates amended due to the many health and travel restrictions in place. Therefore as we prepare for the 2021 season, we would like to take this opportunity to share with everyone the updates that have been implemented with regards to the PMBIA course schedule and registration process. These new procedures are intended to help both our members and new course participants with their planning for and attending courses. In turn, this will also allow the PMBIA to manage registrations, credits and rescheduling of courses (if required) with the least amount of impact on registrants.
Please read and review the information below for all of the current updates. Please note any changes to these policies and procedures will be announced as required or as the situation changes.
Course Date Release:
New Zealand – The 2021 preliminary course calendar for New Zealand has been released and is available on our website. Please note that Level 2 courses and modules for the second half of the year will be added to the calendar in early 2021. In addition, Kids Modules and recertification course dates will be announced in the new year.
Australia – The 2021 preliminary course calendar will be released by December 18, 2020. This schedule will include Level 1 and 2 courses as well as Kids modules and Re-certification courses. Please note additional courses for the second half of the year will be added to the calendar in early 2021.
North America (Canada & USA) – Course dates for North America will be announced in mid-January, 2021. At that stage, approximately 80% of scheduled course dates in North America will be announced. Additional course dates will be added to the calendar in the first quarter of 2021.
All other international locations – Course dates for international locations will be announced by mid-January 2021. At that time, approximately 70% of scheduled course dates at other international locations will be announced. Additional course dates will be added to the schedule in the first quarter of 2021.
In order to best manage health advisories and travel restrictions, registrations for courses in 2021 will adopt the following procedures. Please note that if the “booking window” outlined below is no longer required we will issue an update.
ALL course registrations will now open 60 days prior to the course start dates and close 7 days prior to the course start date.
Courses will be listed on the PMBIA website “Dates & Registration” page based on the Course Date Release schedule outlines above, however, the registration link will only appear 60 days prior to the course start date.
Cancellation and Booking Policies:
Please review the PMBIA booking and cancellation policy here: https://pmbia.org/policies/
We ask that you only register for a course if you are able to travel to the course location at the time of registration. Please do not register if you are hopeful that travel restrictions will ease before the course start date. All course registrations are subject to the listed cancellation and booking policies with the following exceptions:
- COVID-19 travel restrictions or health advisories change within the 60-day window of the course start date (after you have already registered for the course).
- If you are showing any signs of illness at the start of the course, have tested positive for COVID-19 or are in required isolation due to exposure to COVID-19.
If these situations arise, we ask that you email us at firstname.lastname@example.org as soon as possible. We will be issuing all registrants with a self-screening form, if you have any concerns about symptoms or your health please seek medical advice.
I have a credit from 2020 – What do I do?
If you hold a credit from a 2020 course that was canceled or rescheduled you will be receiving an email in January 2021 with a voucher code (if you haven’t already received one). This code will allow you to use your credit when you register for a 2021 course.
You will be provided with early access to the 2021 course registration for the course scheduled in the same location as you registered for in 2020. For example, you had signed up for a course in Bend, OR in 2020 you will automatically have early access to register for the courses scheduled in Bend, OR in 2021.
This early registration will commence seven (7) days prior to the general registration. You will receive an email when your registration opens with the early access code and details.
If you are unable to attend a course in the same location that you registered for in 2020 and would like to attend a course in a different location, please email us at email@example.com at least 7 days prior to the registration window opening for the course you would like to attend. We will be able to provide you access to the new locations pre-registration.
The PMBIA would like to thank all of our members and new course participants for your patience and understanding in 2020 as we navigated through the pandemic. We look forward to your continued support and to returning to as many locations as possible in 2021.
Holiday Office Hours: The PMBI office will be closed from Thursday, December 24 to Monday, December 28 and again from Thursday, December 31 to Sunday, January 3, 2021.
Finally, we would like to wish all our PMBIA members and participants safe and happy holidays! Stay healthy and all the best for the New Year.
Happy trails and see you in 2021,
The PMBIA Team
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