BOOKING & CANCELLATION POLICIES
All PMBIA Courses include a teaching and riding assessment. Please ensure you make yourself familiar with the riding and teaching standards, as well as the pre-requisites before registering. Further information on these standards can be found on this website and through the PMBIA Course Materials.
Refunds will not be offered, should you fail a part of the course.
Every PMBIA Course Conductor has the full confidence of the PMBIA to consistently and accurately assess candidates on any course, at any location. All course assessments are final and should be respected, given the extensive and ongoing, professional training and experience held by each and every PMBIA Course Conductor.
BOOKING TERMS & CONDITIONS
If you are travelling to a course, please do NOT make any travel arrangements, before the course is confirmed. The PMBI will not be responsible for any expenses incurred by the participant. PMBI courses require minimum numbers to run and while most courses do run, some do not. Simply registering for a course is not a confirmation that the course will ultimately run.
In the rare event a course does not confirm due to insufficient numbers, a transfer to another course or a full refund will be offered.
Full payment is due upon registration for the PMBI course.
Cancellations made 15 days or more prior to the start date of the PMBI course will be offered a 50% refund. Cancellations within 14 days of the PMBI course start date will not be offered any refund.
All participants will be required to fill in a Release of Liability waiver before beginning the PMBI course.
PMBIA reserves the right to cancel activities due to inclement weather, insufficient bookings or for any events beyond our control. Alternate dates will be arranged in these cases, or a full refund will be provided.
Changes made to your registration (if possible) 7 days or more prior to the start date of the event will be subject to a 15% administration fee.
Changing an event in this manner will make your registration non-refundable, and changes must take place in a calendar year.
We ask that you only register for a course if you are able to travel to the course location at the time of registration. Please do not register if you are hopeful that travel restrictions will ease before the course start date. All course registrations are subject to the listed cancellation and booking policies with the following exceptions:
1. COVID-19 travel restrictions or health advisories change after you have already registered for the course.
2. If you are showing any signs of illness at the start of the course, have tested positive for COVID-19 or are in required isolation due to exposure to COVID-19.
If these situations arise, we ask that you email us at email@example.com as soon as possible. We will be issuing all registrants with a self-screening form, if you have any concerns about symptoms or your health please seek medical advice.
This sounds like an obvious thing to say, but if you’ve paid your money and signed up for a PMBI course, you should be taking it easy and making smart decisions so you don’t get hurt riding, before the course. It is your responsibility to make sure you are healthy and ready to participate.
For any injury related cancellations, a doctor’s note will be required and you will be offered a 50% refund, or space on another course. Please contact us as soon as possible if you think you will not be able to attend due to injury at firstname.lastname@example.org
PMBI courses require minimum numbers to run. They also require many logistics, including trail permits for specific dates, detailed scheduling, travel and accommodation of course staff, and are confirmed two weeks prior to the start date. It is for these reasons this refund-injury policy exists to ensure the not-for-profit PMBIA and it’s course participants, do not suffer from last minute cancellations.